App help & bugs
Something broken, stuck or behaving strangely? Tell us the app name, your device model and OS version, and what you were doing when it happened. Screenshots or a screen recording help enormously.
Email us about thisSupport
Talk to a human.
One inbox covers every app we publish. Write to us and a real person from 15X Labs will get back to you, typically within 1 to 2 business days.
Billing & subscriptions
Purchases and subscriptions are handled by Apple and Google. Manage or cancel in your App Store or Google Play account settings; refunds are requested through the store. If something still looks wrong, write to us.
Email us about thisData & account deletion
Want your data exported or erased? Email us with the subject “Data deletion request” from the address linked to your account. We respond within 30 days, usually far sooner. The full process is on our account deletion page.
Email us about thisSecurity & vulnerability reports
Found a vulnerability in one of our apps or on this website? Report it to us with the subject “Security report” and enough detail to reproduce it. We acknowledge within 72 hours, we will not pursue legal action against good faith research that respects user privacy and avoids data destruction, and we are glad to credit you once a fix has shipped. Our breach notification commitments, including the 72 hour regulator deadline, are set out in section 9 of the privacy policy.
Email us about thisLaw enforcement & legal requests
Law enforcement, regulators and legal counsel should write with the subject “Legal request”, on official letterhead, identifying the legal basis and the specific data sought. We review every request against applicable law, we disclose only what we are lawfully required to disclose, and we notify affected users unless the law forbids it.
Email us about thisPress & partnerships
Working on something where our distribution muscle matters? We read everything, and we reply to the things that fit.
Email us about thisPublisher details
All our apps are published by Rekify Enterprises LLP, Bareilly, Uttar Pradesh, India. The same Privacy Policy, Terms of Service and Disclaimer apply to every one of them. To delete your account or data, see account deletion.
Governing law and jurisdiction
These matters, and any dispute, claim or proceeding arising out of or connected with them, whether contractual or non contractual, are governed by the laws of India, without regard to conflict of law rules. The competent courts at Bareilly, Uttar Pradesh, India shall have exclusive jurisdiction and shall be the exclusive venue, and you submit to the personal jurisdiction of those courts and waive any objection based on venue or inconvenient forum. To the fullest extent the law allows, disputes must be brought individually, and class, collective, consolidated and representative proceedings are waived. Nothing here prevents us from seeking injunctive or equitable relief in any competent court to protect our intellectual property or to stop unauthorised use of the Services. If you are a consumer resident in a country whose mandatory law does not permit this choice of court, that law prevails to that limited extent, and only to that extent, so you keep any right you have to bring proceedings where you live and to the protection of the mandatory consumer laws of that place.
This applies to this website and to every mobile application and service published by 15X Labs, without exception.