15X Labs

Help

Help.

Quick answers, direct contact, and links to everything you might need.

Getting started

Just downloaded one of our apps? Open it, allow the permissions it asks for, and you are set. Every screen is designed to work without an account unless the feature genuinely needs one.

Billing & subscriptions

All purchases and subscriptions run through Apple or Google. Cancel or manage them in your App Store or Google Play account settings. Refunds are requested through the store.

Delete my data

You can request full data deletion from the address linked to your account. See the account deletion page for the exact steps, or write to us directly.